Privacy Policy

Last Updated: November 12, 2025

At OakPoint Hoboken Tree Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

Personal Information

When you contact us or request our services, we may collect the following information:

• Your name and contact information (phone number, email address, mailing address)
• Property address where services will be performed
• Details about the tree care services you need
• Payment information when you hire our services

Website Usage Information

When you visit our website, we may automatically collect:

• Your IP address and browser type
• Pages you visit on our website
• Time and date of your visit
• Referring website information

How We Use Your Information

We use the information we collect to:

• Provide you with the tree care services you request
• Communicate with you about scheduling, quotes, and service updates
• Process payments for our services
• Improve our website and customer experience
• Send you information about our services (only if you opt in)
• Comply with legal requirements and protect our business interests

We will never sell your personal information to third parties for marketing purposes.

Information Sharing

We may share your information with:

• Service Providers: We may share information with trusted third parties who help us operate our business, such as payment processors or scheduling software providers. These partners are required to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
• Business Transfers: If our business is sold or merged with another company, your information may be transferred to the new owner.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption for sensitive data, and limiting employee access to customer information.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to your information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Disable cookies through your browser settings

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. After this period, we will securely delete or anonymize your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

OakPoint Hoboken Tree Services
720 Monroe St Suite E434
Hoboken, NJ 07030
Phone: (551) 216-6239
Email: hello@hobokentreeservices.com